I had the pleasure of talking retail with Christopher Lombardo of Strategy Magazine last week. The future of frictionless. Machine learning. Amazon Go. McGill and Couche-Tard’s Innovation Lab. All things the future of retail. Check it out below.
The Force of Frictionless Retail | By Christopher Lombardo, Strategy Magazine
“While psychics claim they can see the future by palm reading, palm reading is already the present at Amazon.
The retailing giant recently rolled out the Amazon One – which lets buyers hover their hand above a scanner to pay for goods in retail – to eight Seattle-area Amazon bricks-and-mortar stores, including its Amazon Go convenience and grocery concepts, after first announcing the tech last fall.
It’s the latest development in Amazon’s exploration of “frictionless retail,” a concept that has become linked to the tech giant in the minds of many, which allows people to skip the checkout and “just walk out” with their purchases, using a variety of technology to charge them.”
Read more at Strategy Online.
About the Author
Lindsay provides growth and advisory services to purpose-driven brands. Named a global innovation leader and Women to Watch, you will find her at the intersection of strategy, story-telling and innovation. When she’s not collaborating with clients, she’s hitting TEDx and other stages across North America to deliver keynotes on the future of consumerism, strategy and innovation. Prior to advising and providing brand and marketing consulting services, Lindsay spent six years at lululemon crafting their global growth strategy, exploring new marketplace opportunities and growing the company into the number one yoga wear player in the world. Her experiences culminate in what she refers to as her sweet spot - where strategy, innovation and insights intersect, where the rational meets the emotive, where facts meet insights and where logic meets creativity.
